Please email us at if you have a question that isn’t answered here!

What if I don’t have time for a full day tour?

vertical-coupleIf you don’t have time for a full day of shopping, you can book the Half Day Best of Everything tour which is the morning portion of the full day Best of Everything tour. Alternatively, check out our Private Custom tours which can be tailored to your full or half day requirements. You are also welcome to book for the half day tour and upgrade to the full day when you discover what a fabulous day out it is!


My partner isn’t much of a shopper – will they enjoy this tour?

Tour-mentourAlthough they may not enjoy shopping, this is more than just a shopping tour! Everyone really does enjoy this tour, we have a lot of interesting facts and information to impart, we talk about the history, the people, Shanghai, the culture and can answer questions about daily life and living in Shanghai. Our guides are all very friendly and approachable and they are there to ensure everyone has a great day out.  Customers really enjoy this added aspect of the tour and it’s great being able to sit down with a beer at the delicious banquet lunch! If your partner isn’t enjoying the day, we are happy to help them get a taxi back to their hotel at any stage (we haven’t had anyone take us up on this yet!). At the last stop of the day, we can show them where the nearby boutique Shanghai Brewery is and they can have a drink whilst waiting for the tour to finish.


Can I do a tour on the weekend?

Tour-BOEgroupOur Private Custom tour is available any day of the week. We do not currently offer the Best of Everything tour in the weekend; however if there are 4 or more of you, we can offer the Exclusive Best of Everything tour for your group. This option also includes pick up and drop off at a centrally located hotel. Please use the book now button and write your requirements in the notes; we will do our very best to accommodate you.


Tour-groupofgirlsWhat if I have a large group of people?

Great! We can definitely tailor a fun shopping excursion to meet your groups’ needs.

Take a look at our group tours page for examples of what we’ve done in the past, and then please contact us with your group’s information.


I have limited mobility – how will this affect my tour?

fs-carefully-slideUnfortunately, as is common in China, many of the places we visit during the tour are not wheelchair accessible. However, we can usually cater for wheelchair customers under our custom tours, please ensure we are aware of all requirements when sending your enquiry.


What Tour-lunch3if I have a special dietary requirement?

The lunch provided caters well for vegetarians and can be adjusted for gluten free. If you have other meal requirements, we can organise special meals at a nominal extra cost, please contact us three days in advance to ensure this is catered for.


Can you take the group tour to a specific place I want to go?

Tour-bowtiesOur Best of Everything tour covers the widest possible array of shopping opportunities. If you have specific requirements, our Private Custom tour may be more suitable for you. Please contact us with your wish list and we will advise how we can best achieve this for you.


I want to get suits made, but I don’t have time to do a tour – can you help?

Yes, we can organize for a tailor tTour-colorfulsuitso come to your hotel and measure you up for suits, we refer to this as our Custom Tailoring tour. There is a fixed price to organize this for you and you will receive our preferred pricing and delivery, as well as any follow up required (eg. if you need the items posted).


Do I have to buy in the shops you take me to?

Tour-handbags2No, you are welcome to just browse and see what is available; there is no pressure to purchase at ANY of our stops! We have hand picked our favorite shopping spots though so it could be hard not to find something fabulous to buy.


Do I need Chinese RMB cash for the tour, or can I pay by credit card, USD or Euros?

yuanShanghai is mainly a cash society, while you can use your credit card at three destinations on our Best of Everything tour, most vendors will only accept Chinese cash. ATM machines are available during the tour if you need to withdraw more money. Please ensure your bank back home is pre-informed of your intention to use your cards and withdraw cash in China, otherwise they are likely to put a stop on your card. US dollars are not accepted for payment in most places. There will not be any opportunity to change foreign cash or travelers cheques during the tour.


Can I do the half day tour in the afternoon?

Tour-scarvesUnfortunately the Half Day Best of Everything tour is only in the morning and includes lunch. We can do a four hour Private Custom tour in the afternoon though, so please contact us to arrange this.