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Please fill out this form to book your preferred tour. Don't forget to give us all relevant information so we can tailor your day out with us. Most general questions are answered on our FAQ, but if there is anything else we can answer, don't hesitate to ask. We're really friendly!

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FAQ

Our Fequently Asked Questions. Click on the question to view the answer.

Can I take a tour in the afternoon?

The Half Day Best of Everything Tour is only in the morning and includes lunch. We can accomodate a Private Custom Tour in the afternoon, please contact us to arrange this.

My partner isn’t much of a shopper – will they enjoy this tour?

Although they may not enjoy shopping, this is more than just a shopping tour! Everyone really does enjoy this tour, we have a lot of interesting facts and information to impart, we talk about the history, the people, Shanghai, the culture and can answer questions about daily life and living in Shanghai. Our guides are all very friendly and approachable and they are there to ensure everyone has a great day out. Customers really enjoy this added aspect of the tour and it’s great being able to sit down with a beer at the delicious banquet lunch! If your partner isn’t enjoying the day, we are happy to help them get a taxi back to their hotel at any stage (we haven’t had anyone take us up on this yet!). At the last stop of the day, we can show them where the nearby boutique Shanghai Brewery is and they can have a drink whilst waiting for the tour to finish.

What if I don’t have time for a full day tour?

If you don’t have time for a full day of shopping, you can book the Half Day Best of Everything Tour which is the morning portion of the full day Best of Everything Tour. Alternatively, check out our Private Custom Tour which can be tailored to your full or half day requirements. You are also welcome to reserve for the half day tour and upgrade to the full day when you discover what a fabulous day out it is!

Can I do a tour on the weekend?

Absolutely! Shopping in Shanghai is available seven days a week.

What if I have a large group of people?

Great! We can definitely tailor a fun shopping excursion to meet your groups’ needs. Take a look at our Group Tour page for examples of what we’ve done in the past, and then please contact us with your group’s information.

I have limited mobility – how will this affect my tour?

As is common in China, many of the places we visit during the tour are not wheelchair accessible. However, we can cater for wheelchair customers with our custom tours, please ensure we are aware of all requirements when sending your enquiry.

What if I have a special dietary requirement?

The lunch provided caters well for vegetarians and can be adjusted for gluten free. If you have other meal requirements, we can organise special meals at a nominal extra cost, please contact us three days in advance to ensure this is catered for.

Can you take the group tour to a specific place I want to go?

Our Best of Everything tour covers the widest possible array of shopping opportunities. If you have specific requirements, our Private Custom tour may be more suitable for you. Please contact us with your wish list and we will advise how we can best achieve this for you.

I want to get suits made, but I don’t have time to do a tour – can you help?

Yes, we can organize a tailor to come to your hotel and take your measurements before creating a bespoke suit for you. Please see our Custom Tailoring. There is a fixed price to organize this for you and you will receive our preferred pricing and delivery, as well as any follow up required (eg. if you need the items posted).

Do I have to buy in the shops you take me to?

Absolutely not! You are welcome to just browse and see what is available; there is no pressure to purchase at ANY of our stops! We have hand picked our favorite shopping spots though so it could be hard not to find something fabulous to buy!

Do I need Chinese RMB cash for the tour, or can I pay by credit card, USD or Euros?

Shanghai is mainly a cash society, while you can use your credit card at some destinations on our Best of Everything tour, most vendors will only accept Chinese Yuan or US Dollars. ATM machines are available during the tour if you need to withdraw more money. Please ensure your bank back home is pre-informed of your intention to use your cards and withdraw cash in China, otherwise they are likely to put a stop on your card. There will not be any opportunity to change foreign cash or travelers cheques during the tour.

I'm ready to take the Tour. Any tips?

  • Wear comfortable shoes.
  • Bring plenty of cash and your bankcard.
  • Bring along your (or your friend’s/husband’s/partner’s) favorite suit, shirt, jacket or skirt to have copied at the tailors.
  • Print out a detailed picture to get full advantage of your tailoring experience.
  • If you’re interested in having prescription glasses made, bring along your lenses or current prescription.
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