Our Cool Company
Learn about the history behind Shopping Tours Shanghai.
The idea of Shopping Tours Shanghai originated after we received so much feedback from visitors who came to China and hated the shopping, unless we took them! Why? Because the culture for shopping in China is to haggle. This means there are no marked prices. Tourists — and locals alike — can be seriously ripped off. However, our tours are designed to not only save you money but also to show you where to find the best quality.
We teach bargaining skills to our customers, let them know what the price should be so they know where to start… and show them how to walk away with the best price! We’re always on hand to assist while your confidence in bargaining grows.
Our preferred shops at the markets give us amazing prices without the exasperating and time consuming game of bargaining. We have researched the shops in the fabric market to the extent of having a tailor from NZ come and assess their workmanship; that is why we are so confident in the quality and pricing of their work! Customers also get the benefit of our local knowledge, return policy and delivery options. This is part of the value of our ticket price and helps us fit in more shopping destinations, fewer hiccups and zero scams into a day out in Shanghai.
Our approach is the opposite of the typical Chinese tour of low upfront fees and heavy commission taking. Yes, our ticket price is higher than some, but our guides are expats and they don’t receive commission. There is NO pressure to buy at any of our destinations, the lunch is fabulous and the insights and information you get on the day will save you money and ensure you have a fantastic time in this amazing city. Occasionally we see other companies copying our exact wording on their websites; please proceed with caution when dealing with other companies purporting to offer the same services at a lower price.
Shopping Tours Shanghai was established in 2008 by two vibrant Shanghai Expat residents. Suzy and Lynn, both originally from New Zealand, had well over 16 years of history in Shanghai which included a wealth of experience in taking other people shopping. After receiving such positive and enthusiastic feedback about their shopping excursions with friends and guests, they decided to start Shopping Tours Shanghai.
Over the course of ten years, our guides have always been part of our closely knit Shanghai family. In 2014, MJ and Suzy switched roles, with MJ taking over ownership of the company. They’re both still working as guides too – no hostile takeovers here!
Shopping Tours Shanghai has grown to be one of the top-rated tours in Shanghai due to our guides’ city-wide knowledge and friendly personalities.